Shipping policy

Shipping Policy – punchbase pro Effective Date: [01-04-25]

Thank you for shopping with  punchbase pro  We aim to deliver your order quickly, safely, and reliably. Below you’ll find all the important details regarding shipping.

1. Shipping Timeframe
We process and ship orders within 1–2 business days. Once shipped, your order typically arrives within 3 to 10 business days, depending on your location.

2. Shipping Locations
We currently ship to:

  • United States

  • United Kingdom

  • Canada

  • Australia

  • New Zealand

  • European countries (selected)

If you’re unsure whether we ship to your location, feel free to email us at hey@ punchbase pro .com.

3. Shipping Costs
Shipping is free on all orders unless otherwise stated at checkout. Any express or upgraded shipping options will be calculated and shown before payment.

4. Tracking Your Order
All orders come with a tracking number. You will receive an email with your tracking link once your order has been shipped. If you do not receive a tracking number within 3 days of purchase, contact us at hey@ punchbase pro .com.

5. Delays and Exceptions
While we strive to deliver within the stated timeframe, external factors such as customs delays, holidays, or local courier issues may occasionally affect delivery time. We appreciate your understanding.

6. Incorrect Addresses
Please double-check your shipping address before placing an order. We are not responsible for packages sent to incorrectly provided addresses.

7. Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at hey@glowxpert.com. We will investigate and send a replacement or refund if appropriate.

8. Contact Us
If you have any questions about shipping, please reach out to:

punchbase pro
Mercuriusstraat 46
Zwijndrecht, Netherlands
Email: hey@ punchbasepro.com